How I can help you

With significant experience in strategic and tactical planning, I can help your business establish, update and implement your business model and business plans. I have done a lot of work on new product and service development, and optimized operations through process improvement and training programs. My experiences include a major focus on call center operations and management for customer technical support.  Althrough my career centered on high tech in larger companies, I grew up in a small business household, learned the challenges of small businesses at the dinner table and maintained involvement in a family business. 

Areas of Expertise

  • Business Strategy & Planning

Industry Experience

  • Technical & Scientific Services

Education

B.S. Engineering - Boston University

M.S. Engineering - Northeastern University

MBA - Clark University

 


Ernest  Racine

Communication Methods

  • In Person
  • Phone